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Frequently Asked Questions
Ask a new
I have signed up on ScrumPad, but where do I begin?
When you signup, ScrumPad makes you the account admin. In order to get the ball rolling, you would need to do the following:
Can a user have multiple roles?
Yes, you can assign multiple roles to a user on a project. from “mange users” on Dashboard. However, we recommend that you follow Scrum best practices in this regard. You could have multiple POs, each focusing on a specific area of the product. You should have one Scrum Master per project. If your project team is located at multiple locations, you would want to have one Scrum Master per location.
What happens when I “descope” or split (rescope) a story from a running Sprint?
If the team spent some time on the story, a new story is created. The original story remains on the Sprint Backlog with a status “descoped.” The new story can be put back into Product Backlog for a future Sprint. Make sure to update the content of the story to reflect the new scope.
In case of a split, a new story is created. If the team spent some time on the original story, it is retained. Make sure to update the content of the story to reflect the reduced scope of the story. Put the new story back into product backlog for future sprint. How can I find out how the team spent time on a sprint?
You can find timesheet for a sprint from Tracking Time Analysis menu. You will see aggregate time by developer. You can drill down how a developer spent time by story and by day.
How do I post a bug against a story?
You can post a bug from the Story>Option>Bug
How do I organize stories and bugs?
You can organize stories and bugs by adding appropriate tags. You can apply multiple tags. Later, you can search stories and bugs by these tags.
Do I need to explicitly close a Sprint?
No, the system will automatically close a sprint if remaining hours is zero.
I defined a new sprint, but I do not see it on the Dashboard?
ScrumPad considers a sprint as a current sprint by its start date. If your sprint’s start date is in the future, you will not see it in the dashboard yet.
I do not see the time worked on a sprint by the team from time analysis?
The system generates this time report based on the sprint’s start and end date. Please make sure the start and end date did not accidentally change.
I see the time shown from time analysis for a sprint is different from what I thought it should be?
Please see answer of the question "I do not see the time worked on a sprint by the team from time analysis?".
How can I assign a Bug to a Sprint?
Go to Bugs then select Open tab as shown in following picture:
![]() Bugs that are already assigned to current Sprint will be marked with ‘A’ on the left of each bug. The bugs that are not assigned to current Sprint should contain a link ‘Not Yet Assigned’. Use this link to move a bug to current Sprint. How can I do Sprint estimation?
Select Estimation tab from “Planning>Sprint Planning” menu and you will see the following page:
![]() This page will display all the Stories and Bugs assigned to the selected Sprint. Note: If there is no task for a Story or a Bug, you will not be able to estimate time for that Story or Bug You can easily assign/reassign a task to a user. You can change the estimation under Effort column. For reference see following picture: ![]() How do I estimate stories using points?
It is a used for release planning and is based on “estimation poker.” It involves three steps:
What is default priority, Order of priority, Reorder priority, Story priority and Bug priority?
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